Our FAQ gives you the most important answers to all your questions.
Your questions, our answers!
Summer tobogganing

Children aged 3 and over may toboggan if accompanied. The companion must be at least 8 years old and at least 1.35 m tall. From the age of 8, everyone may toboggan alone. Unfortunately, children under the age of 3 are not allowed to toboggan for safety reasons. However, there are also many attractions without a minimum age.
Two people fit on one toboggan, but you are also welcome to toboggan alone. Please check the minimum age beforehand and bring an accompanying person (if necessary). We have noted down all the important dates of the attractions.
There is no maximum height - there are also tobogganers who are over 2 meters tall. Our maximum weight for the sledges on the summer toboggan run is 150 kg.
Our season starts at the end of March and we can operate until November if the weather is good. Take a look at our traffic light system for the daily opening times.
We are also open on Sundays and public holidays. Take a look at our traffic light system. Here you will find our daily OPENING HOURS.
You do not need to book our toboggan run. We recommend booking in advance for groups of 30 people or more, but we are also prepared for spontaneous visits. Take a look at our offers.
You can find the prices for our summer toboggan run on our PRICE PAGE.
You can either buy the tickets on site at the ticket office or in advance in our online store.
No, you can buy our toboggan tickets easily and conveniently directly from us at the ticket office. But you can also buy them via our online store. It is not possible to reserve toboggan rides.
In any case! The 6-ticket is not personal and can be used by several people.
Yes, the group price is available for our summer toboggan run from 15 people and in the climbing forest from 10 people.
With your toboggan ticket, you go through the turnstile and get on the next free toboggan. Our staff will then give you a brief introduction to the braking system. And then the wild ride begins. Using the brake lever, you decide for yourself how fast you want to go. Once you reach the bottom, you simply remain comfortably seated in the sledge and are automatically pulled up again with our lift system.
We are actually open in almost any weather. Gray clouds and wind can't harm us. If there is a heavy downpour, we will unfortunately have to close for a short time. Just check the daily OPENING HOURS before your visit to be on the safe side.
A light rain shower should not stop us. If the rain lasts longer, we will unfortunately have to close the summer toboggan run and the climbing forest. If you are unsure, it is best to check the webcam.
You can enter the Erlebnishöhe Wald-Michelbach site free of charge. To use our summer toboggan run and the climbing forest, you will need to buy a ticket - either on site at the ticket office or in advance in the online store. You can find the prices on our PRICE PAGE.
Our toboggan tickets are valid for 3 years from the date of purchase. You will also find the expiration date on the toboggan tickets.
A visit to the summer toboggan run and the climbing forest is always worthwhile! If you want to avoid a long queue, we recommend a visit in the morning if the weather forecast is good. The early bird sleds longer!
Everything is much more fun without a backpack! You can find lockers for your rucksack or bag for a fee. These are then stored safely and you can toboggan with peace of mind!
Our summer toboggan run is barrier-free. There are special conditions for people with a disabled pass and a registered accompanying person. You can find out more about the prices here.
In your own interest and due to safety regulations, pregnant women are not permitted to use the summer toboggan run. However, there are plenty of good vantage points where you can watch your loved ones tobogganing in comfort.
Yes - every toboggan rider must buy a ticket. Even if you are only the accompanying person for the under 8-year-old child.
Guests who have a severely disabled pass with the letter "B" (accompanying person) receive a discount. Please show your ID at the ticket office. Further information can be found on our price list
Question not found? Then write to us directly: ASK A QUESTION
Climbing

With us, it's first come, first served! Families & friends with 2 to 4 people do not need to register in advance. We recommend that groups of 10 or more register via our group registration form.
There may be waiting times if the number of guests is high. We promise you that we will do our best to ensure that you have a great climbing experience. We do not offer reservations at a specific time.
You can find our admission prices for the climbing forest on our prices page.
You can get tickets directly on site at the climbing forest ticket office and conveniently order them in advance via our webshop .
A climbing ticket is valid for 3 hours after the safety briefing. In our experience, good climbers can complete all courses within this time. If there is a large number of visitors, you may have to wait a short time before you can continue climbing. Once the time has expired, you must return the climbing equipment to us. Save time and fill out the declaration of consent(individual / school class & group) at home.
A visit to the climbing forest is always worthwhile! If you want to avoid a long queue, we recommend a visit in the morning when the weather forecast is good. The early bird climbs longer!
Children can climb with us from the age of 6 if accompanied. Different age regulations apply to the different courses. It's best to check our course description before your visit to find out exactly who is allowed to climb what. Here you will also find the rules on how many adults must climb or supervise.
One adult supervisor may accompany (climb with) a maximum of two children aged 6-7 years. One adult supervisor may accompany (climb with) a maximum of five children aged 8-9 years. For children aged 10-15, one adult may accompany up to 10 children - supervision from the ground is sufficient here, without climbing along. From the age of 16, all courses may be used without a supervisor.
A light rain shower should not stop us. If the rain lasts longer, we will unfortunately have to close the summer toboggan run & the climbing forest. If you are unsure, it is best to check the webcam.
Our season starts at the end of March and we can operate until November if the weather is good. Our traffic light system shows you our current daily opening times.
Everything is much more fun without a backpack! We offer lockers for your rucksack or bag for a fee. These are then stored safely and you can climb without worrying!
Of course you can take a break from climbing. There's nothing wrong with a sip of water and a small snack for refreshment. However, stay on the grounds of the climbing forest for this. Unfortunately, you can't take your climbing harness to the kiosk down to the toboggan run in between. You would have to take the harness off completely and valuable climbing time would be lost. It's best to get a little refreshment beforehand and visit the toilet again - then you can relax and enjoy the climbing fun.
In your own interest, we do not recommend that pregnant women use the climbing forest. We would like to point out that climbing is at your own risk. Pregnant women climb at their own discretion and at their own risk.
Question not found? Then write to us directly: ASK A QUESTION
General information

The early bird sleds longer! In the morning, when most guests are still on their way to Wald-Michelbach, you have particularly short waiting times. We then enjoy the tranquillity of nature. This is a real insider tip: Saturday mornings are excellent for tobogganing without long waiting times and with the first rays of sunshine.
Yes, you can pay with all major EC cards and credit cards. The safest way is to check our prices.
The best place to look is under Directions, where you will find all the directions. Whether by bike, car or bus.
Guests who have a severely disabled pass with the letter "B" (accompanying person) receive a discount. Please show your ID at the ticket office. Further information can be found on our price list
Yes, the site is barrier-free and therefore suitable for people with wheelchairs or baby carriages.
Yes, you can. You can buy them in our webshop. There you have the option of sending them directly or printing them out.
Yes, of course we have a baby changing room. This is located within the wheelchair-accessible toilets.
We open daily from 10 am. Depending on the time of year and vacations, we are open at least until 5 p.m. and longer if required. We are also open on public holidays!
There are two seasons: summer and winter. The summer season starts at the end of March and ends at the beginning of November. Our winter season is dependent on good weather. Then we open at weekends and during the vacations. Before you come by, please check whether we are open. The climbing forest is closed throughout the winter season.
Of course, heavy rain or thunderstorms can cause us to close at short notice. There is a traffic light system for opening times on our homepage, where our individual attractions are constantly updated.
We are a pet-friendly adventure mountain, so you are welcome to bring your four-legged friend with you. We ask you to keep dogs on a lead. However, dogs are not allowed on the summer toboggan run.
You can park comfortably in our parking lots. It's only a 2-minute walk to the Erlebnishöhe Wald-Michelbach. It is very easy to find...
It is possible to buy tickets online in our webshop before your visit. Of course, you also have the option of buying tickets directly at the box office.
Question not found? Then write to us directly: ASK A QUESTION
Admission is free. You only pay for the attractions you want to use. You can find an overview of the prices here.
Whether by car, bike, coach or motorcycle, we have the best route for you. Click here to find the best route and parking options directly on site.
Yes, we are an animal-friendly theme park. You can spend the day with your furry loved ones without having to worry. Please note that there is a leash requirement on site.
You have the option of paying in cash on site, by card or by cell phone. If you order your tickets in advance in our webshop, you save yourself waiting time on the day of your visit.
Here you will find an overview of the summer season. There you will find all the attractions that are open in summer, as well as the corresponding opening times.
Take a look at our DISH CARD and visit the cozy restaurant on site. You will also find all information on allergens and additives on our menu.
Group + Birthday

When you arrive with your group, simply report to the toboggan cash desk. Here we will explain everything to you and you will receive your complete birthday package.
Pre-registration or reservation is not necessary. Simply contact us at the toboggan cash desk on the day of the children's birthday party. There you will receive all further information about tobogganing and food.
It's best to plan 1.5 - 2 hours for your stay at the summer toboggan run and the climbing labyrinth. You can decide individually how long you want to stay with us.
- Summer toboggan run: 30-40 min
- Climbing labyrinth: 20-30 min
- Food & drink: 20 min
It's best to check out all the attractions now so you're well prepared.
You should plan 2.5-3 hours for the climbing forest.
Yes, if the weather doesn't play along or the birthday child falls ill, you can cancel at any time free of charge.
A small rain shower should not stop us. However, if it starts to rain more heavily, we will have to close our attractions temporarily.
Parental consent is not required for the toboggan run. Children aged 8 and over can toboggan on their own and can also accompany children under the age of 8.
Depending on their age, children must be accompanied or supervised in the climbing forest. Please inform yourself about the regulations.
No no, it's enough if it was your birthday shortly before. You don't have to come by exactly on your birthday. The main thing is that you have a great birthday party!
First of all, get well soon! If the number of participants changes slightly at short notice, we'll turn a blind eye. We will definitely find a solution that works for everyone. Just let us know at the cash desk.
We do not have a specially decorated table for your group. However, we do have plenty of seating options that you can use (without a reservation).
We don't mind if you bring your own birthday cake. Enjoy it to the full! Alternatively, cakes and other snacks are available from us at Sonnenimbiss.
Take a look at our MENU and visit the cozy Sonnen-Imbiss. You will also find all information on allergens and additives on the menu.
Question not found? Then write to us directly: ASK A QUESTION
Yes, the group price is available for our summer toboggan run from 15 people and in the climbing forest from 10 people.
Yes, the group discount is available for groups of 15 or more. For smaller groups, the multi-point tickets (6 or 10 tickets), which are not person-related, are worthwhile.
No, we do not have cancellation fees for group registrations. If you have to cancel your visit at short notice (e.g. due to bad weather), this is no problem at all. Just let us know so that we are informed. We do not charge any reservation fees.
For school classes in the climbing forest, we ask for a declaration of consent from the parents. For children's birthday parties, the signature of the supervisor is sufficient.
You can download the declaration of consent(INDIVIDUAL / GROUP & SCHOOL CLASS) and sign it at home.
Yes, we have group prices for school classes. Our group price is available for groups of 15 or more.
Normally, four trips per hour/person are possible. It all depends on the actual rush.
We promise: once you've ridden once, you'll definitely want to ride a second time!
You can follow the daily rush live on our webcam.
A school trip can be very different. From our experience, we plan with the following time intervals:
- Summer toboggan run: 1.5-2.5 hours
- Climbing forest: 2-3 hours
- Food & drink: 1 hour
- plus travel time
We estimate that a school class will spend 3-4 hours here. The actual time depends on the size of the group and the day's program. It is best to plan your journey.
Our prices are divided into different age categories:
On the summer toboggan run, guests up to the age of 14 pay the price for children. Guests aged 15 and over pay the adult price.
At the climbing forest we differentiate between three age categories: Adults (18 years and over), teenagers (6-17 years) and children (4-5 years). Pupils, students and trainees with a valid certificate can also climb at the price for young people.
This also applies to schoolchildren on school trips. Please also note our prices for group offers.
We ask groups of 10 or more people to register for the climbing forest, 30 or more people for the summer toboggan run and 20 or more people for the snack bar. We recommend pre-registration via our contact form.
We need the following information:
- Day of visit and time of planned arrival
- Duration of the visit, if known
- Number of participants (children or adults)
- The mobile number of a supervisor or teacher who will accompany you on the day of the visit
Your details are only required for internal processes and will not be saved or passed on to third parties.
We subject our lifts to the statutory TÜV inspection at regular intervals. The rides are also serviced daily. If you follow the safety instructions of our staff on site and the signs on the track, accidents are virtually impossible.
You don't need to be afraid.
Once you and your school class have arrived at the Erlebnishöhe Wald-Michelbach, you register with us at the ticket office.
If you register in advance, our staff will already be informed.
Take a look at our DISH CARD and visit the cozy Sonnen-Imbiss. You will also find all information on allergens and additives on the menu.
YES, you have the possibility to buy the tickets on site.
Question not found? Then write to us directly: ASK A QUESTION
If the weather does not play along, you only need to cancel briefly. There are no costs. You are also welcome to come on an alternative day if the weather is fine again.
If you are unsure, just take a look at our webcam.
In general, registration is not necessary for a perfect visit. Smaller groups of 10 people in particular do not need to register.
Registration is desirable for groups of 15 or more. Just give us a call or send us a message via our group registration form.
Yes, the group discount is available for groups of 15 or more. For smaller groups, the multi-point cards, which are not person-related, are worthwhile.
A little rain shower won't stop us. However, if it starts to rain more heavily, we will unfortunately have to close our attractions temporarily.
Yes, of course you can buy new tickets or tickets for other attractions on site.
You can pay during your visit, on site in cash or by card. You are welcome to buy your tickets in our webshop before your visit.
Yes, the group price is available for our summer toboggan run for groups of 15 or more and in the climbing forest for groups of 10 or more.
Yes, we can also write an invoice which you can conveniently transfer after your stay. To do this, we need an invoice address and a contact person before your visit - please let us know using the contact form.
Take a look at our DISH CARD and visit the cozy Sonnen-Imbiss. You will also find all information on allergens and additives on the menu.
It is advisable to stick to the arrival time because of other groups. Within the opening hours, you are then flexible about the duration of your stay. The number of trips can then be adjusted spontaneously and flexibly depending on your mood.
Yes, you also have the option of purchasing tickets on site during your visit.
Yes, it is possible to park on the regular parking lots with a bus. You can simply ask us whether this is possible for your excursion.
Question not found? Then write to us directly: ASK A QUESTION
Food + drink

Yes - our popular tobogganing menu! You get 1 children's meal, small drink and... 1 FREE toboggan ride. All children's hearts will beat faster!
A lot! We have a small excerpt from our menu on the homepage. All food and drink menus will be displayed on site. If you have any questions, please feel free to contact us or send us an e-mail.
If you have an intolerance, simply contact us. We can send you a list. Alternatively, our menus are marked on site with the allergens they contain.
Yes, of course we also offer gluten-free/vegan/vegetarian options.
You are welcome to take a look at our menu, where you will find a list of allergens and additives.
Of course we offer vegetarian dishes. If you are unsure, just ask us!
The Sonnen-Imbiss offers hot food throughout the OPENING HOURS.
Unfortunately, it is not possible to reserve tables. Groups of 20 people or more should register for the snack bar.
Question not found? Then write to us directly: ASK A QUESTION
Question unanswered? We are happy to help!
If we have forgotten something or you have a very specific question,
please let us know using the contact form.
